1. Information We Collect
D-WALLET may collect the following information to provide its services.
- Account info (email, social login ID)
- Security info (withdrawal PIN hash, auth token)
- Public wallet addresses
- Transactions (deposits, withdrawals, swaps, lock/unlock)
- Notification settings
- Profile image / nickname
- Referral code and reward computation data
- Device / diagnostic info
2. Information We Do Not Collect
D-WALLET does not store BIP39 seed phrases or private keys on its servers.
3. Purpose of Use
- Sign-up, authentication, identity verification
- Balance display, deposits/withdrawals, swap, rights/lock-up
- Project Hub exposure and registration review
- Customer support and abuse prevention
- Service diagnostics and quality improvement
4. Retention Period
Information is destroyed without delay upon withdrawal or expiry. However, information that must be retained under law (e.g., transaction records) is kept separately for the legally required period and then destroyed.
5. Third-party Sharing
Disclosure is limited to legal requirements or to processors strictly necessary for the service (e.g., auth, payments, swap routing).
6. User Rights
Users may request to view, correct, delete, or restrict processing of their information. The withdrawal and account deletion procedure is described on the Account Deletion page.
7. Security Measures
- Firebase Auth session and token verification
- Android Keystore / iOS Keychain secure storage
- Admin action audit logs
- PIN verification and policy approval for withdrawals
8. Contact
Privacy-related inquiries are received via the support email.